Registration has its benefits
Register your product online and opt-in for wifi monitoring to gain access to our Concierge Service and an additional year of industry-leading warranty. This allows us to proactively notify you if and when repairs or replacements are needed.
You’ll be backed by one of the best policies in the industry. No other appliance brand has a longer warranty. Our limited 3-year warranty* covers all parts and labor.
*Basic warranty is two years from date of purchase. Third year is added at no cost when product registration is completed online with owner opt-in for WiFi monitoring.
Our 5-day Promise
With our 5-day Repair or Replace Promise, if anything goes wrong, your appliance will be repaired within 5 days. If your appliance is not able to be repaired within 5 days, we will replace your unit. No one else can say that. Whether it’s registering and installing your suite of products, scheduling maintenance, or offering simple advice, a dedicated service representative is always here for you.
We believe every meal that goes by without the tools you need is a wasted opportunity. That’s why we’ve developed our Concierge Service to keep you cooking 24/7.
Whether it’s registering and installing your products, scheduling maintenance, or offering simple advice – you’ll be matched with your personal, dedicated service representative who is on call and ready to handle everything you need.
Our repair technicians keep their trucks well-stocked so there’s no waiting for parts – one appointment and the repair is complete. And you can count on a two-hour appointment window, with a courtesy alert within 30 minutes of arrival time.
WiFi-enabled monitoring means we’ll know there’s an issue even before you do and allows us to proactively contact you if and when repairs or replacements are needed.
Want us to take a look at something for you? No problem, your smartphone makes it easy to solve many of your concerns remotely.
All WiFi-enabled Signature Kitchen Suite appliances are powered by leading technology, with a future-ready open platform that controls an extensive range of home appliances. Just download the free Signature Kitchen Suite app onto an Android or iOS device to enjoy the benefits of remote controls.
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